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Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma

If you see fewer auto repair shops towards you then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers as well as the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of economic.

The global problem will be the auto repair and service market has been shrinking in the last 10 or 15 years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.

Many manufacturers offer kind 100,000 mile warranty particular person yourself the independent will get little chance to improve that car for site to website 5-10 years it is owned.

As new car sales margins have gone down, VW, Chevrolet, Toyota and other manufacturers are looking to their service departments to make the difference.

Additionally many dealers such as Porsche and Saab have been adding other value added benefits such as the loaner car while repairs are being made. Independents are increasingly being forced to give courtesy rides to customers in a shot to keep plan the dealers since customers now expect this service.

Furthermore dealers with regard to Mercedes and Ford are now directly offering specials on services making their dealer prices in order to independent repair shop prices.

But it’s simply competitive pricing that’s the worrying the independents.

The battle for skilled labor all means being won together with dealers: the dealers often competed for skilled labor and will have become significantly more aggressive. With fewer young people entering significantly repair profession and opting instead for careers such as health and technology, overall talent pool of the most skilled auto technicians is shrinking.

Increasingly is certainly becoming harder for independents to hire and retain these highly skilled employees. Regarding automotive technician, would you rather improve Audi or Joe’s Garage?

The dealers are taking the best ‘mechanics’ or as they may be known today, ‘technicians.’ A top end dealer technician earns $100,000 yearly with benefits while an independent shop owner would require gross a lot more $1,000,000 one year to make that as well as have to afford their own benefits and social protective measures.

Because in the economic realities many independent owners have started closing their shops and going to be suitable for GM, Nissan and other dealers.

This puts the independent auto mechanic at a definite disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related injuries.

Additionally, any time a diagnosis is intended and a portion needs replacing the dealer will achieve it in stock, not only verifying diagnosing but greatly speeding up the repair and also increasing customer support. Big advantage Cadillac and Mercedes.

But it’s not only a skilled employee struggle. Techs cannot fix cars without information and there has been a long and ongoing dispute from the dealers/manufacturers and independents over technical information access and diagnostic techniques.

The manufacturers claim that the technical facts are proprietary individuals independents claim the information should accumulate to anyone who owns or fixes build of motor.

Excel Auto Repair & Sales

94 E Falmouth Hwy, East Falmouth, MA 02536

(508) 444-2777

https://g.page/excel-auto-repair-sales